We want to keep everyone safe and happy. Here are some of our in class squad goals:
We will enforce a no late-entry policy at FLY.
Please arrive at least 10 minutes before the start time of class and be ready to go.
Please be on your bike, on your mat or in your place at the start time of class when the instructor begins.
We do not allow electronics in the our classes. No phones and cameras. If you are wearing a smart watch, make sure the display is turned off please.
You must be 16 years old to take a class without a parent and with a signed waiver.
SPD shoes or tennis shoes for our spin bikes and we have yoga mats and blocks available for your use.
Single Class, Class Packages and unlimited memberships
You must cancel your class 2 hours or more prior to class start time in order to unreserve your spot and return it to your account.
After cancellation, the class will be returned to your account.
If you late-cancel less than 2 hours prior to class start time, you will be charged $12 to your credit card on file.
All late-cancel fees will automatically be charged to your credit card on file.
NO-SHOW & CANCELLATION POLICY
If you have not checked-in 2 minutes prior to class start time, we will offer your spot to another waiting member.
We do not allow late entry to any classes for safety reasons.
NO exceptions will be made.
Single Class, Class Packages :
If you do not show up to class and do not cancel, your class will still be deducted from your account
If you do not show up to class and do not cancel, you will be charged $20 to your credit card on file.
All no-show fees will automatically be charged to your credit card on file.
RETURN & REFUND POLICY
We do NOT offer refunds, no exceptions .
We do NOT offer extensions on Single Classes, Class Packages, or Unlimited Memberships.
All Class Packages, Unlimited Memberships, and Workshops are non-transferable, no exceptions.
All class credits must be used by the original purchasing client, no exceptions.
Contracts are billed on a monthly recurring basis.
Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.
If you would like to adjust the start date, just let us know by email.
STUDENT & TEACHER DISCOUNTS
Students and instructors receive 10% off Class Packages.
Discount is NOT eligible for New Client Special or student pricing
Discount is only redeemable in-studio, not online.